Job Description

​Job Description:

• Responsible for processing and managing customer refund payments across multiple bank systems. 

• The role includes verifying transactions, preparing reports, posting entries in financial systems, handling payment rejections, and supporting reconciliation activities.

• Verify the refund transactions in the booking system and compile transaction reports.

• Responsible for sending the refund report to the Accounting Team for invoice creation.

• Responsible for uploading payment templates to the bank portal.

• Responsible for posting payment entries in the Accounting System (Accounts Payable (AP) module).

• Responsible for sending the value date confirmations to Country Finance (CF).

• Ensure that all approved cases are posted in the payment system on the same day.

• Review bank statements weekly for any rejected payments.

• Perform reversal and decline the rejected cases in the Payment system.

• Handling email communication related to the refund payment status.

• Responsible for compiling bank reconciliation breakdowns for the Bank Preparer.

• Responsible for updating the Balance Sheet Schedule based on draft opening and closing balances.

• Responsible for updating the refund status in the Case Management system

Qualifications:

• Bachelors degree in a Finance-related field.

• Fresh graduates or experienced candidates in the Finance-related field are encouraged to apply

• Strong leadership and communication skills.

• Strong numerical and analytical skills.

• Excellent attention to detail.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.