Job Purpose

Senior Associate International/ Domestic Operations is responsible for overseeing and optimizing the process related to efficient movement of air cargo shipments. This position requires a combination of process knowledge and communication skills to ensure smooth operations and adherence to safety and regulatory standards. He will work closely with the team to coordinate and enhance the overall performance of the air cargo operations in the station.

Key Accountabilities

• Supervision of the specified cargo activities of the station
• Maintain safety / security / operations standards and ensure implementation of the cargo process.
• Ensure maximum utilization of space in the aircraft and responsible for upliftment of cargo as per priority.
• Responsible for meeting and understanding clients’ requirement.
• Liaising with both internal and external stakeholders who have direct impact on operations.
• Update reporting manager about the challenges in operations and assist in resolving the same.
• The position requires being aware of and complying with his / her safety responsibilities and accountabilities as laid down in SMS manual. 

Skills Required for the Role

• Good people management skills.
• Problem-solving abilities.
• Effective communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in relevant software and technology used in air cargo operations.
• Proven experience in air cargo/ Logistics/ operations with a minimum of 6 years in a Associate/ Senior Associate role.

Key Performance Indicators

• Effective execution of Operations to achieve targeted Matrix
• Establish Operations SOP for specified tasks
• Monitor the SOPs to ensure efficiency
• Ensure Regulatory compliances
  
  Key Interfaces

• Internal Interfaces - Assistant Cargo Manager, Cargo Manager, Senior / Chief Cargo Manager
• External Interfaces – Third-part Vendors/suppliers /CTO/ GHA.

Educational and Experience Requirements

• Minimum Education Requirement - Graduate preferably in Aviation Management, Logistics, or a related field.
• Minimum Requirement /Desired Experience - 6+ years of experience in Core Cargo Operations