IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We s
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Resource Manager
Job Description:

IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian spanet. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.

Reports to: RMG Head – DigitalLocation: GurugramExperience: 10 to 17 YearsCertifications: PMP, PRINCE2, or other related certifications is preferredEducation: Graduate Degree (relevant field preferred) and a Post Graduate in HR Job Purpose:As a Resource Manager with 10+ years of experience, you will be responsible for ensuring that digital projects within the organization are executed efficiently with allocation of right resource to right project at right time. The role involves overseeing resource management governance, managing costs, and ensuring that all resources are effectively on boarded and utilized throughout the project as per resource plan. The selected candidate will play a crucial role in supporting RMG operations team, monitoring monthly progress, and measuring and publishing KPIs and SLAs defined. The incumbent shall also be responsible for working closely with RMG Head in defining the Resourcing Strategy (3-5 years). Key Responsibilities: 1.Defining templates and forms for Demand Management:oEstablish and process of governing the Costs based on Budgets.oDesign and implement 90 days Forecast mechanism with other members of RMGoDesign and publish Demand Management dashboards to Sr. Management periodically.oReview current processes of Demand Management including Talent Acquisition and suggest improvements. 2.Resource Management:oIntroduce the process of Induction for Consultants with a view to make them productive from day 3 of joining.oDevelop reports on Vendor Performance and develop dashboard.oMonitor resource utilization through Time Sheets.oIntroduce Performance measurement process for Consultants which is fit for purpose. 3.Stakeholder Management:oEngage with key stakeholders (DLTs) to ensure customer satisfaction and improvements needed in RM processes. 4.Vendor Management :oManage the Contracts and publish report card for each Vendor. 5.Process Improvement:oIdentify opportunities for process improvements within resource management practices.oImplement changes to enhance process efficiency, effectiveness, and overall performance.oShare best practices and lessons learned across the organization to promote continuous improvement. Qualifications:•A minimum of 12 years of experience, with a focus on governance, Human Resource Mgt, Cost management.•Professional certifications such as PMP, PRINCE2, or equivalent is an added advantage.•Good understanding of project management methodologies, tools, and best practices.•Experience in budget management, financial reporting, and cost control.•Excellent communication, negotiation, and interpersonal skills.•Ability to work under pressure and manage multiple initiatives simultaneously.•Strong analytical and problem-solving abilities. Preferred Skills:•Experience in HR/Resource Management and Procurement to manage Vendors.•Knowledge of various RMG aspects including Demand Mgt, Talent Acquisition, Talent Management and Vendor Management.•Experience with designing, analysing and publishing periodic MIS reports and dashboards for Mgt.


Additional information

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxxgoindigo.in). Please report any fake job offer to eco.goindigo.in

At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

Company Details
IndiGo
Upper Ground Floor, Thapar House, Gate No. 2, West
New Delhi, Delhi India, International 110001 International
jobs.goindigo.in/search/?createNewAlert=false&q=&locationsearch=&optionsFacetsDD_dept=
31 Open Jobs Available
IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world. We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel...
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Job Info
Location
Gurgaon, International, International
Type
Permanent
Company Details
IndiGo
Upper Ground Floor, Thapar House, Gate No. 2, West
New Delhi, Delhi India, International 110001 International
jobs.goindigo.in/search/?createNewAlert=false&q=&locationsearch=&optionsFacetsDD_dept=
31 Open Jobs Available
IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world. We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel...

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