At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

JOB TITLE: Manager of Technical PublicationsFLSA STAUS: EXEMPTREPORT TO: VP of Flight Operations Location: Dallas Headquarters in Addison, TX

Essential Functions:

• Ensures currency, manual control, manual distribution, manual tracking, and manual system oversight. Amendments to and/or the original issuance of documents will be accomplished under the approval of the responsible manager.
• Distributes and tracks all manuals, original issuance, and subsequent revisions.
• Amends the revision, distribution, and currency procedures to ensure compliance with all applicable regulations and operational practices.
• Establishes and modifies procedures contained within all manuals.
• Establishes and maintains a system that ensures content consistency across manuals.
• Utilizes an electronic search engine to ensure that manual interfaces are in place and that no conflicts exist between manuals or 14 CFRs.
• Responsible for conducting and documenting random checks of employee, departmental and/or aircraft manuals to ensure currency, legibility and the absence of pen and ink changes.
• Documents any findings or discrepancies discovered during the random checks in accordance with established procedures.
• Responsible for the preparation, issuance/re-issuance of the revision and ensuring that the revision is properly inserted and recorded by physically inspecting the applicable manual.
• Prepares printed evaluation reports to track and correct discrepancies found during the manual audit, manual issuance, or revision distribution process. These reports will be maintained by the Manager of Technical Publications and made available to the FAA for inspection.
• Establishes methods to evaluate the effectiveness of the random checks. The Manager of Technical Publications will use the data collected from the manual checks to verify compliance with the published procedures, to identify any inconsistencies within the procedures and to amend the procedures as deemed necessary to meet the regulatory and operational requirements.
• Responsible for the consistency and availability of manual content via the Electronic Flight Bag (EFB) program.

Qualification, Experience & Skills:

• Minimum 2 years of experience in a similar role; 5 years of experience desired.
• Must possess a working knowledge or understanding of the duties, responsibilities, and authorities defined within this position description.
• Must have a working knowledge and understanding of applicable 14 CFRs and associated regulatory/governmental publications, manuals and the Operations Specifications.
• Previous experience in the assigned functions is preferred.
• Experience working with publishing software suites
• Must have experience in manual publication for multiple departments, including the technology required to ensure compliance utilizing contemporary publication software, word processing, tracking methods, and spreadsheets.
• Previous experience managing an Electronic Flight Bag (EFB) program is preferred.
• Previous experience under Safety Management Systems (SMS) is preferred.

Miscellaneous Requirements:

• Must be at least 18 years old.
• Must be able to pass a 10-year background check and pre-employment drug screen as required by airline regulations and company policies.
• Must be authorized to work in the U.S. per the Immigration Act of 1968.
• Fluency in English.
• Valid driver’s license and reliable transportation.
• Computer, office equipment, phone skills.
• Ability to work within a 24/7 operation, including holidays.
• Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.

Benefits:

Competitive Salary: Attractive compensation package based on experience.

Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.

Retirement Plans: Employees can enroll in our company’s 401(k) plan.

Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.

Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:

• Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
• Discounts on hotels and resorts
• Car rentals at reduced rates
• Discounted cruises

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Surf Air Mobility participates in E-Verify.