Job Summary

To efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers

Job Responsibilities

• Accountable for daily ramp operations
• Maintain and improve customer and company safety and quality standards
• Maintain good relations with customers and airport authorities
• Manage and control all staff assignments
• Hold daily briefings with all levels of management
• Provide support to front line management
• Coach and train all employees to effectively improve operations
• Ensure workforce adherence to company policies and procedures and to security regulations
• Direct managerial responsibility for ramp supervisors
• Ensure deployment of the Corporate QHSE Manual
• Ensure all Swissport employees are familiarize with the Code of Conduct. It applies to all employees of the entire Swissport Group.

Qualifications and Competencies

• Minimum 3 years Ramp Supervisor experience
• Excellent verbal and written communication skills
• Excellent knowledge of Ramp Operations
• Strong organizational and multi-tasking skills
• Leadership skills
• Customer focus and quality awareness
• Ability to deal with conflict
• Valid Driver’s License