Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

We’re looking for a dynamic leader who’s passionate about developing people and raising the bar on compliance excellence. As our Training & Compliance Manager, you’ll design and lead impactful training programs, ensure regulatory standards are met, and create an environment where safety, skill, and accountability thrive.

In this role, you’ll:

• Drive innovative training strategies that align with business goals.
• Oversee compliance programs, audits, and reporting with precision.
• Partner with leaders across the organization to elevate performance.
• Champion a culture of continuous improvement and operational excellence.

The expected pay rate is $75,000/yearly. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Key Responsibilities

Compliance Leadership & Oversight

• Lead end-to-end compliance oversight and risk mitigation, ensuring all training and operational practices meet global policies, regulatory requirements (IATA, OSHA, TSA, FAA, Transport Canada), and industry best practices.
• Develop and maintain station-level and regional compliance scorecards with measurable KPIs (e.g., audit pass rates, closure timelines, training completion percentages).
• Conduct regular audits, surveys, and risk assessments, driving targeted corrective actions and tracking resolution to closure.
• Partner cross-functionally with Global Training, Station Managers, SVPs, RTMs, and QHSE teams to implement structured action plans that close compliance gaps.
• Utilize analytics and dashboard tools to identify trends, forecast risks, and inform proactive strategies.

Training & Development Excellence

• Design, implement, and continuously improve organizational learning programs, including train-the-trainer, learning certification, and leadership development tracks.
• Ensure training materials are standardized, current, and fully aligned with regulatory and operational requirements.
• Apply adult learning principles, instructional design best practices, and robust evaluation methodologies to deliver impactful training experiences.
• Mentor and coach trainers, training partners, and development staff, ensuring readiness and capability across the network.
• Support development of e-learning solutions and maintain up-to-date knowledge of industry innovations.
• Oversee Virtual Training Solutions and direct, schedule and coordinate with Virtual Training Partners on event planning, station report-outs and trainer/session management.

Change Management & Culture Building

• Drive cultural change to embed compliance into daily operations through targeted communication, leadership engagement, and role modeling.
• Apply structured change management methodologies to support adoption of compliance initiatives.
• Lead succession planning efforts to sustain the long-term capability of training and compliance programs.

Operational Integration

• Collaborate with Operations and regional training managers to ensure alignment between compliance objectives and business priorities.
• Maintain relationships with external consultants, vendors, and regulators to ensure the organization remains at the forefront of compliance best practices.
• Travel up to 10 for on-site audits, coaching, and engagement to reinforce compliance culture in the field.

Your Profile

• Bachelor’s degree preferred.
• 3+ years in training management, compliance oversight, or a leadership role within a regulated industry.
• Proven track record of achieving measurable compliance outcomes (audit pass rates, incident reduction, corrective action closure).
• Strong knowledge of regulatory frameworks in aviation, ground handling, fueling, or similar industries.
• Exceptional communication and influence skills, with the ability to lead through collaboration across multiple levels of the organization.
• Proficiency in Microsoft Office Suite, SharePoint, Smartsheet, and LMS platforms; data visualization experience preferred.
• Demonstrated change management expertise and a passion for fostering continuous improvement.
• Strong organizational, analytical, and decision-making abilities.
• Personal and professional integrity of the highest order.

Ability to travel and work varied schedules, including evenings, nights, weekends, and holidays as required.

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!