About SkyWest
SkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers.
SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.
While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWests success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in positive directions. Bring your positive attitude, skills and commitment to the SkyWest team and take your career to new heights!
Primary Job Duties
This is a part-time position, and full-time hours may be available.
Agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.
Remote domicile may be available upon approval.
- Load/unload customer luggage, airfreight, and company mail on/off aircraft
- Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
- Escort passengers and special needs customers safely and courteously
- Marshal aircraft in and out of the ramp area
- Service aircraft as needed
- Other duties as assigned
New Opportunities on the SST /TDY team. We are looking for qualified individuals who are flexible and love to travel. Do you enjoy change and learning new things? If so, the TDY team might be a good fit for you. TDY (Temporary Duty) agents are assigned to different stations throughout the system to cover shortages or training needs. If you are flexible and would enjoy working in Aspen, CO one week and Gillette, WY the next, this might be the job for you.
- Provide stations with temporary assistance due to vacations, LOA, or station openings
- Scheduled to cover open shifts in stations needing temporary duty assistance. Including, but not limited to, new station operations, existing operation coverage and special assignments
- Position requires training and certification compliance for all operational and position types within Customer Service station operations (ramp, gate, ticket counter, baggage service, etc.)
- Maintain currency with all regulatory and company policies
- Helps ensure compliance with all SkyWest and regulatory operating standards and procedures
- Promotes and conveys a high standard of excellence in Customer Service, safety, regulatory, and company policy
- Constantly promotes teamwork
