Location: Mesa, AZ 85215
Job Type: Full-Time 6-Month Consultant Contract
Schedule: Multi-shift (1st, 2nd, 3rd – Rotating Shifts Required)
Pay Rate: $21.65 – $30.31 per hour

This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.    

At PDS Tech Commercial, we are seeking a sharp, calm-under-pressure Emergency Dispatcher to join our team at a high-security aerospace facility in Mesa, AZ. As the critical first point of contact in emergency situations, you will help protect lives, property, and operations by ensuring rapid, coordinated responses across multiple teams.

This isn’t just a dispatch job—this is your opportunity to play a vital role in a 24/7/365 security and fire protection operation that supports vital aerospace activity.

• Answer and document emergency calls while dispatching fire and security units via multiple radio channels.

• Provide pre-arrival instructions based on established emergency response protocols.

• Monitor and manage radio traffic and incidents using Computer-Aided Dispatch (CAD) systems.

• Ensure accurate documentation and timely notifications to key personnel.

• Collaborate within a team environment in a fast-paced operations center.

• Support the creation and maintenance of Standard Operating Procedures (SOPs).

• Complete Emergency Medical Dispatch (EMD) training (provided) and maintain certification.

Basic Qualifications:

• High school diploma or GED required; vocational or associate degree preferred

• Minimum 1 year of experience in a multitasking, team-based environment

• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint)

• Willingness and ability to work rotating shifts, including overnights, weekends, and holidays

Preferred Qualifications:

• Bachelors degree or equivalent work or military experience

• Experience as a dispatcher in public safety or private-sector security/fire protection

• Proven ability to remain composed and effective in high-pressure situations

• Familiarity with CAD systems and multi-channel radio communication

• Strong interpersonal communication and customer service skills

• Receptiveness to feedback and commitment to continuous improvement

• Training Schedule: Monday–Friday, 7:00 AM – 3:00 PM (Training Week)

• Post-Training Shift: Assigned based on availability

  • 1st Shift: 5:00 AM – 1:00 PM

  • 2nd Shift: 1:00 PM – 9:00 PM

  • 3rd Shift: 9:00 PM – 5:00 AM

Please note: This is a rotating shift role. Final shift assignment will be determined post-training.

At PDS Tech Commercial, we connect talented professionals with mission-critical roles in high-impact industries like aerospace. When you join our team, you benefit from:

• Competitive pay and reliable full-time hours

• Comprehensive training and certification (including EMD)

• Challenging, meaningful work supporting real-world safety operations

• A professional and team-oriented environment focused on excellence and accountability

• Opportunities for growth in one of the most respected technical staffing firms in the industry

If youre mission-driven, detail-oriented, and thrive in high-stakes environments, we want you on our team. Apply today to become a Security & Fire Protection Services Emergency Dispatcher with PDS Tech Commercial—and make a difference every shift.

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