Summary

You will be participating in the design and delivery of IT solutions, solving exciting airline requirements on modern software platforms.

Business Analyst

• Support the PO in drafting and refining user stories, including detailed acceptance criteria.

• Provide documentation support for requirements gathering, gap analysis, training, and product testing, etc

• Consult with the product owners and SMEs to prioritize and shape the product backlog, using Agile best practices for prioritization around business value

• Participate in and facilitate relevant scrum ceremonies such as backlog refinement, sprint planning, review, and retrospective sessions

• Create a detailed business analysis as well as outline problems, opportunities and solutions for the businesses supported

• Evaluate information gathered from multiple sources, reconcile conflicts and distinguish user requests from the actual underlying needs

• Conduct ARC’S (Architecture Review Committee) for design, cost, and IT security approval

• Deliver work products throughout the project life cycle and provide updates and feedback to the team as required

• Develop periodic project progress reports and identify areas for improvement

Project Management

• Assist with the daily management of operational functions of the project team, including preparation and taking notes/meeting minutes, chasing approvals, and updating projects logs

• Support IT projects in managing budget and forecast, financial modelling, planning and monitoring as well as variance analysis

• Manage communications regularly between stakeholders and internal business units

• Support preparation of detailed BRDs, functional specifications, user guides, use cases, and scenarios, etc

• Participate in project walkthroughs, business requirements gathering, design phrases, functional test plans, user training, and implementation sessions

• Support development and testing activities

• Assist in implementation / rollout including UAT, user trainings, UVT and post go live support.

• Proactively adopt Agile practices and foster a culture of continuous service improvement

Requirements:

• University Degree holder with 5 years of relevant experience

• Highly organized and able to manage multiple projects or tasks

• Independent, resourceful, analytical, and able to solve problems effectively

• A good team player who takes initiative

• Good communication skills