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The Boeing Global Services (BGS) Global Technical Operations (GTO) organization is looking for an Operations Program Analyst to join the team in Jacksonville, FL.
In this role, the successful candidate will lead Maintenance, Repair, and Overhaul (MRO) workflow mapping exercises both to define the current, as-is set of processes used across the value stream and to support continuous process improvement efforts to align processes with best-in-class MRO models.
This role will act as a focal point for coordinating workflow mapping workshop and follow-on activities, working across functions to gather input and support for workshop efforts, and communicating workshop and overall workflow mapping project status.
Position Responsibilities:
Develop, coordinate, and execute integrated workflow mapping requirements and deliverables
Maintain micro/macro schedules to ensure adequate workflow mapping deliverables are met
Manage workflow mapping workshop activities and continuous improvement projects, coordinating across functions including Engineering, Operations, Quality, and Supply Chain
Collaborate with Lean and other Workflow Mapping teammates to document, analyze, and optimize MRO workflows, implementing best practices to enhance efficiency
Support business partners to define and monitor KPIs to measure the impact of process change initiatives, driving continuous improvement
Compare actual results to baseline plans to assess project performance, efficiencies, productivity, and lessons learned
Engage with end-users daily, building trust and preparing the ground for deployment and adoption of new MRO processes
Provide regular project status updates to the site leadership team
Basic Qualifications (Required Skills/Experience):
Understanding of Lean principles and experience with process optimization methodologies
Understanding and knowledge of MRO functional business partners
Proficient in Microsoft VISIO creating detailed process maps, flowcharts, and organizational diagrams to effectively visualize complex information and to support decision making
Strong technical writing skills with experience developing clear, concise, and comprehensive documentation and procedures
Strong communication and interpersonal skills, with the ability to build trust and effectively engage with stakeholders at all levels
Preferred Qualifications (Desired Skills/Experience):
Prior experience with MRO processes
Experience working in an Agile team environment with ADO boards and/or similar digital project management/communication tools
Prior experience in working collaboratively with cross-functional teams and managing multiple projects simultaneously
Experience in defining and monitoring KPIs to drive continuous improvement
Demonstrates high degree of self-direction, time management, and initiative
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as spanet and business considerations.
Summary Pay Range: $79,050 - $106,950
Applications for this position will be accepted until May. 22, 2025
Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. 120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Export Control Details: US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
