Analyst, Quality Assurance - Patient Financial Services
Sign on bonus up to $7,500!
Join Our Life-Saving Team!
Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.
With PHI Health you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If youre passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.
Who We Are:
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.
Job Summary:
Under the direction of the PFS Manager, the Quality Assurance Analyst provides quality assurance to support the technical and professional competence of the PFS department. This position works with leadership to apply quality principles to the revenue management cycle. This includes understanding policies, key controls and production metrics as they apply to individual samples and to all available data.
Responsibilities Include:
Reviews/develops system reports to assist in monitoring department productivity, account receivable trends and payer issues.
Performs monthly auditing employee audits to ensure compliance and identify training opportunities.
Performs monthly system audits, to ensure compliance and fee schedules are verified.
Collaborates with leadership to prioritize projects, based on risk evaluated through audit.
Determines trends in employee production activity to establish benchspans.
Assists in implementation of production changes to support efficiencies and business initiatives.
Performs and reviews data exception reports to ensure data is corrected and continuously validated.
Ensures system libraries, constants and general configurations meet production and security requirements.
Demonstrates a broad cross-functional knowledge of the department and of the company in order to evaluate best-practices.
Researches causal factors and offers potential solutions of adverse trends.
Presents findings and recommendations to leadership.
Available for focused sample auditing for critical issue identification.
Any other duties as assigned.
Supports company Safety Management System activities.
Complies with company HS&E policies and procedures.
Understands and provides visible support of Destination Zero.
Schedule/Location:
The Successful Candidate Will Have:
Undergraduate degree strongly preferred – demonstrated skills and experience may be substituted for some years of formal education
Advanced excel skills and database management understanding required
Previous auditing, quality assurance and analytical experience required
Healthcare administration background preferred
Professional oral and written presentation skills required
Preferential consideration will be provided to current employees who have demonstrated the abilities and education to perform the job requirements as documented in the description above.
Must be able to pass a pre-placement drug test and background screen
This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.
Compensation and Benefits:
Our Core Competencies:
Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
Service. We are dedicated to the service of our customers, our communities and each other.
Behavioral Competencies:
Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
Initiative – Takes a proactive approach and takes action without being prompted.
Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.
The PHI Health Advantage:
For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.
Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average, and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.
sign on bonus up to $7,500DISCLAIMER
The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
